The Phantom of Convenience: When Chatbots Fail to Deliver The world has become increasingly dependent on chatbots, which promise seamless transactions and effortless interactions.
However, what happens when these artificial intelligences fail us? A recent experience at a ticketing website left me pondering the irony of our quest for convenience.
I spent an hour securing seats for a comedy show only to be met with frustration from a chatbot named Reymart.