The Shadow Economy of Delivery: How Amazon's Dominance is Starving Workers A recent antitrust lawsuit filed by New Jersey's attorney general against Amazon has shed light on a troubling aspect of the e commerce giant's business model.
Beneath its sleek user experience and cutting edge logistics lies a complex web of exploitation, where the company wields its power to control not just consumer prices but also the terms of employment for its delivery contractors.
The lawsuit centers on Amazon's "dominant buyer power," which has led to lower wages and worse working conditions for drivers and contractors alike.